Return Policy

At PyromoStore, we want our customers to be satisfied with their purchase. If you receive a damaged, defective, or incorrect product, you may request a return within 7 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The product must be returned in the original packaging.

  • Proof of purchase or order confirmation is required.

Products that are used, damaged by the customer, or missing original packaging may not be eligible for return.

Non-Returnable Items

Certain products may not be eligible for return, including:

  • Used items

  • Products damaged after delivery

  • Items without original packaging

  • Clearance or special offer items (if specified)

Return Process

To initiate a return, customers should contact our support team through the website and provide:

  • Order number

  • Product details

  • Reason for return

  • Photos of the damaged or incorrect product (if applicable)

After reviewing the request, we will provide instructions for the return process.

Refund Policy

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed and credited to your original payment method within 5–10 business days.

Replacement

If you receive a damaged or defective product, we may offer a replacement instead of a refund depending on product availability.

Shipping for Returns

Customers may be responsible for return shipping costs unless the product received was damaged, defective, or incorrect.

Shipping charges paid during purchase are generally non-refundable unless the return is due to an error from our side.

Contact Us

If you have any questions regarding our Refund & Return Policy, please contact our customer support through the website.